The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We do allow local pickup. Please know this is a courtesy. We have a pick up bin for convenience as we are busy and do not have time available to accommodate meeting up with individuals.
Shipping varies based on processing time of items and where you are located. Please ensure you check the processing time of items you wish to purchase as some items due to custom nature require longer times as we order supplies and make the item. Shipping length will depend on where you are located in relation to our shop and if you purchased regular shipping or tracked package. We are located in Edmonton and if you live out in Eastern Canada it will take longer then shipping to BC or Sask. additionally American buyers should be prepared for longer wait in case it it’s held in customs so please plan ahead if possible. We are not responsible for the postal system and any delays due to customs or forces beyond our control.